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Town of Marblehead
Abbot Hall
188 Washington Street
Marblehead, MA 01945



The Town of Marblehead has instituted the CodeRED Emergency Notification System. The CodeRED System will be used only to send critical communications.

To receive notifications, please register by clicking on the CodeRed Logo.If you have already registered and would like to change your contact phone number, please click on the CodeRed Logo and either log into your managed account (if you created one) or re-sign up for the notifications with your new phone number.

The CodeRed Mobile Alert app is also available by clicking on the logo below.

Abbot Public Library FAQs

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1. How do I get a library card?
2. What materials are available at Abbot Public Library?
3. How long can materials be borrowed and can I renew them? What are the fines for overdue items?
4. Does the library carry local newspapers?
5. Can I check out books on someone else’s library card?
6. What other materials does the library have?
7. Can I use my library card at other libraries?
8. Does the Library have any book clubs that I can join?
9. How can I use the computerized card catalog from my own computer?
10. What study, research and writing aids and equipment are available for public use?
11. Are there places to hold meetings in the library?
12. Can I use the Abbot Public Library's online databases from my home computer?

Animal Control FAQs

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1. Does the Animal Control Department remove nuisance wildlife?
2. Where do I license my dog?
3. Does the shelter board animals while the owners are on vacation?
4. Does the Animal Control Department remove bats and other wildlife from inside homes?
5. What wildlife does the Animal Control Department handle?
6. I got a ticket for violating the leash law. Where do I pay the fine?

Board of Health FAQs

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1. What are the amended Solid Waste Regulations that were put into effect on January 1, 2014?
2. Where can I find information on Solid Waste?
3. When are flu clinics for Marblehead residents held?
4. Are Marblehead beaches safe for swimming?
5. How can I get my blood pressure checked?
6. Can I have my child checked for head lice?
7. What are the Town regulations regarding house sanding?
8. Does the Health Department pick up Christmas Trees for disposal?
9. Does the Health Department pick up dead animals?
10. Does the Health Department perform drinking water tests?
11. What is the nutrient content of compost?
12. What are the amended Tobacco Control Regulations that were put into effect on July 1, 2016?

Building Department FAQs

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1. Do sheds require a building permit?
2. Does the construction of a fence require a building permti?

Cemetery FAQs

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1. Who is in charge of Town Cemeteries?
2. How can I purchase a burial plot in Marblehead?
3. What kind of decoration can I have?
4. Can plot owners plant flowers on the burial plot?
5. I am interested in genealogy. Where can I do research?
6. Where can I learn more about the history of Old Burial Hill?
7. Does the Cemetery accept donations?
8. How do I purchase a memorial or a marker?
9. How do I plan a service without using a Funeral Home?
10. Can I sell my unused lot?
11. Can I place a bench in the Cemetery?

Conservation FAQs

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1. How do I determine if I have to file for a wetlands permit?
2. What wetlands application form do I have to submit?
3. Where do I obtain the required filing forms?
4. Where can I obtain help in filling out a form?
5. How soon can I get a hearing before the Commission?

Council On Aging FAQs

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1. Is there a membership fee to join the Council on Aging?
2. How old must a person be to participate in Council on Aging (COA) programs?
3. Where else can I find out about the Council on Aging and what it offers?
4. How do I sign up for a class at the COA?
5. What is the difference between the Council on Aging and the Senior Center?
6. How can I find out about the schedule for the senior bus?
7. When can I use the COA transportation program?
8. How do I qualify to receive home-delivered meals?
9. Are the meals and transportation meant only for low income elders?
10. Who are the Friends of the Council on Aging?
11. Can I get help with my Medicare or Medicaid?
12. Where can I get information on the senior tax work-off program to reduce my property taxes?
13. Where can I get information on services available for my 78 year old mother who is coming to live with me?
14. I am on a limited budget. How much do activities at the COA cost?
15. I do not feel "old" even though I am over 65. What does the COA have to offer me?
16. My father is unable to get around on his own. Can I drop him off at the Center to be looked after?

Cultural Council FAQs

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1. Are you the same organization as the Marblehead Festival of Arts or the Marblehead Arts Association?
2. Are your grant applications hard to fill out?

Drain FAQs

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1. Can residents direct sump pumps into the sewer?
2. Can residents direct sump pumps to drain into the streets?
3. Can residents direct sump pumps into the storm drains?.
4. Can residents drain water from swimming pools into the street?
5. Does the Town clean out the storm drains? Can residents help?
6. Where does the water from the storm drain system go?
7. What is the difference between the drains in the street and the drains inside the house?
8. How can I help maintain the catch basin cover near my house?

Engineering FAQs

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1. Can I schedule a hearing date with the Zoning Board of Appeals, Planning Board or Conservation Commission in advance of submitting my application?

Financial Services FAQs

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1. How often does the Town issue checks to its vendors?
2. When are town employees paid?
3. When can current and retired employees join one of the Town's health insurance plans?
4. How do I get information about my taxes?
5. How did you arrive at the property assessment listed on my tax bill?
6. Do I need my vehicle registration to purchase a Facilities Use Sticker?
7. How do I get an abatement on my taxes?
8. Why did my taxes go up?
9. Why won't the Registry of Motor Vehicles renew my drivers license or vehicle registration?
10. Who is Kelley and Ryan Associates and where is their office located?
11. Why am I being charged interest when I paid my real estate taxes only two weeks late?

Harbors & Waters FAQs

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1. Where am I on the waiting list for a mooring?
2. How long is the wait for a mooring?
3. When can the boats go into the water and when must they be removed?
4. What public facilities are available for visiting sailors?
5. What private facilities are available?
6. How can I learn to sail?
7. What other boating classes are available?
8. If I have an emergency while on my boat, how do I reach the Harbormaster?
9. Where can I get a FREE Vessel Safety Check?

Historical Commission FAQs

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1. Does the Marblehead Historical Commission oversee Marblehead's Historic District?
2. Does the Historical Commission accept donations of Marblehead memorabilia?
3. Is the Marblehead Historical Commission the same as the Historical Society?
4. Does the Historical Commission have old photographs of Marblehead streets and homes available to the public?
5. What are examples of items in the Historical Commission's collection?
6. How is the Historic Commission funded?

Marblehead Forever FAQs

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1. Where does the Marblehead Forever Committee get money to fund celebrations?
2. What is the "Marblehead Forever" Award?
3. Who has received the Marblehead Forever Award?
4. What are some of the celebrations that the Marblehead Forever Committee has sponsored?

Open Space FAQs

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1. Does the Selectmen's Subcommittee on Open Space control or manage open space parcels owned by the Town of Marblehead?

Police FAQs

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1. Where do I pay my parking ticket fine?
2. How can I obtain the criminal record of someone other than me?
3. When must I report an auto accident (crash)?
4. What information do I need from the other operator?
5. What if I don't know who hit my car?
6. Who do I send my written crash report to?
7. How long do I have to file my motor vehicle crash report?
8. Can I buy, rent, borrow, loan or sell my USED car seat?
9. When is it safe to turn my baby to a foreward facing position?
10. How tight does the harness system need to be on my child?
11. What are aftermarket products and why are they not recommended?
12. When does a child ride in a booster seat and for how long?
13. Is the middle of the backseat always the safest place?
14. Is the LATCH system safer to use than seat belts?
15. Which car seat is the best?
16. Will every car seat work in every car?
17. How can I keep my child safely in the car seat?

Property Assessments FAQs

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1. What are Real Estate taxes?
2. Do the assessors collect my tax payment?
3. How do I dispute my real estate tax bill if I believe the value placed on my property is too high?
4. How do the assessors determine the value of motor vehicles? How about boats?
5. Do the assessors determine the legal use of my real estate and its conformance with zoning regulations?
6. What is Proposition 2 1/2?

Public Works FAQs

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1. On what day is my trash and recycling materials picked up?
2. Who can I call to report potholes?
3. Who can I call to have streets sanded?

Recreation and Parks FAQs

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1. Can registrations or permits be done over the phone?
2. Do you take Credit Cards?
3. To whom do I make out a check?
4. When should I register for recreation programs?
5. What is the refund policy?
6. Is there a field maintenance schedule?
7. Who empties the trash barrels around town?
8. Who maintains the public restrooms?
9. Who takes care of the cemeteries?
10. Who maintains the bike and exercise paths along the old railroad tracks?
11. Who maintains the school grounds?
12. Who is in charge of Browns and Gerry Islands?
13. Who is in charge of Goldthwait Beach?
14. Who is in charge of Fort Sewall?
15. Who is responsible for cleaning up after dogs in the parks?
16. Are dogs allowed in Seaside Park?
17. Why can't I have a bonfire at Devereux Beach?
18. How long can I leave a boat trailer at Riverhead Beach when I use the boat ramp?
19. Can I park at the Community Center when attending an activity at Marblehead High School when the High School parking lot is full?
20. How do I sign up for Town sports/Scouts?
21. When do the schedules for the Recreation programs come out?
22. Can I hold a large event at Stramski Park? in the Gym?
23. Can I reserve a field for an athletic team?
24. Where do I get a sticker so I can park at Devereux Beach?

Retirement FAQs

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1. When do I receive my pension check?
2. What does it mean to be "vested"?
3. When do I become vested?
4. What if I leave the Town's employ after I am vested but before I am old enough to retire?
5. What if I leave the Town's employ before I am vested?
6. When am I eligible to retire?
7. How are my benefits determined?
8. Can I borrow from my retirement account now and pay it back later?
9. Why do I pay a higher percentage of my regular compensation towards my retirement than some other members pay?
10. When should I sign up for Medicare benefits and where do I apply?
11. When can retired employees join one of the Town's health insurance plans?
12. Will my Social Security benefits, based upon my own earnings, be affected by receiving a government pension?
13. Will my Social Security benefits, based upon my spouse's earnings, be affected by receiving a government pension?

Selectmen FAQs

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1. I am interested in having an event at Fort Sewall. Which department should I contact?

Sewer FAQs

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1. How much of the sewer service is the home owner's responsibility?
2. Who should homeowners call when there is a sewer backup in the home?
3. Who do I call to repair the sewer pipe? How do I know if a sewer pipe needs to be repaired?
4. When do I call the plumber and when do I call the Water and Sewer Department?
5. What is the safest way to keep drains running freely?
6. Where can I pay my water and sewer bill?
7. How can I help maintain the catch basin near my house to prevent flooding?
8. I had a flood in my basement. How do I request an abatement of sewer charges for water that didn't go into the sanitary sewer system?

Town Clerk FAQs

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1. I serve on a Town Board. Where can I learn about conflict of interest?
2. How do I get a copy of a Birth Certificate?
3. How do I obtain a Death Certificate?
4. How do I get a Dog License?
5. How do I register to vote?
6. Where do I vote?
7. Where do I obtain a copy of a Marriage License?
8. Where do I apply for a Marriage License?

Trash & Recycling FAQs

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1. How does a holiday effect curbside trash collection?
2. Where can I dispose of a propane tank?
3. Where can I dispose of a refrigerator, freezer or air conditioner?
4. Can old paint cans be discarded at the Transfer Station?
5. What is a Facilities Sticker?
6. How much is a Facility Sticker?
7. What is the Swap Shed and when is it open?
8. Where can I get a blue recycle bin or a composter for my yard?
9. How can I get free compost?

Tree FAQs

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1. A tree limb is hanging in the power lines on my street. Who should I call?
2. How many public street trees are in Marblehead?
3. Can I call the Tree Department about a diseased tree on Town property in front of my house?

Water FAQs

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1. How do I get rid of rusty water in my home?
2. Why do I have no water pressure in the house?.
3. My water pipes freeze when it gets cold. What can I do to keep them from freezing?
4. Is our water soft or hard?
5. Why do I have cloudy water?
6. How often is our water tested and where?
7. How can homeowners cut down on water bills?
8. How can homeowners safeguard pure drinking water?
9. How can I help maintain the catch basin cover near my house?
10. Why is my water usage so high this quarter?
11. Do I need to buy separate water and sewer line insurance?

Website Committee FAQs

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1. Can we pay our municipal bills, such as quarterly property taxes, on line?
2. Can I still telephone town officials and departments directly if I have questions or concerns?
3. Can emergency situations or incidents be reported through the website?

Zoning Board of Appeals FAQs

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1. Can my application be put on the agenda for the next Zoning Board of Appeals meeting if I submit my paperwork today?
2. My project involves a very small area of construction; can you squeeze me in for the next hearing even though the agenda is already full?
3. Where do I get information about Administrative hearings?
4. If I have a question or problem, can I telephone the chairman of the Zoning Board of Appeal directly? Will you give me the telephone number?